How Do I Collect My Money?

Modified on Wed, 25 Feb at 12:43 PM

  • To collect funds, just select "Disconnect" on the app, or alternatively press the collect button on the machine.
  • The funds will be transferred back to your Game Payment account, where they will be held securely until you choose to play again, or withdraw.
  • If you do not see the funds appear in your wallet after collection, please reconnect to the machine via the app.
  • When you are ready to withdraw, select "Withdraw" and select an amount.
  • You will get a withdrawal confirmation note and a new account balance.


Please be aware that on machines that have a "Bank and Credit" system, you will not be able to transfer committed funds back to your application account. This is standard procedure on these types of machines.

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